OUR SERVICES

FROM BEGINNERS TO ROCKSTARS

We’ve seen and repaired just about everything you can think of – serving everyone from beginner or bedroom guitarist to our favourite rock stars.

THE WAY WE WORK

Though each job can be unique, we have established a 6 step process that ensures high quality and meets our customer expectations.

  • LISTENING

    We listen to what your problem is and create a job number. This is your reference to make our communications accurate and consistent.

  • DIAGNOSE

    We Diagnose and check what needs to be repaired. There is a small consolation fee for this but this will allow you to accurately assess where the job is applicable to your needs and budget.

  • ESTIMATE / QUOTE

    We will quote a fair price that is based on quality genuine original components.

  • APPROVAL

    We will seek your approval to conduct the work and address any questions you may have. Once approved, we will carry out the work with passion and the highest level of attention. As an example ensure we place a protective wrapping on your equipment so that there is no damage.

  • ASSURANCE AND TESTING

    We only use quality genuine original components and do not source out components from China like many others do. Over 95% comes from Germany or USA. We test and 100% guarantee all our work. So you have peace of mind.

  • QA AND PICKUP

    We make sure you are happy with the service. You can pick up from our showroom however, dhould you require delivery, we can arrange for you also. Most importantly we just want to put a smile on your face.

For further information, feel free to contact us

CONTACT US